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Terms of Service

Last updated: May 23, 2026  ·  Effective: May 23, 2026

Important: Please read these Terms carefully. These Terms include a mandatory arbitration clause and class action waiver (Section 17). By using the Service, you agree that disputes between you and GivWrap will be resolved through individual arbitration rather than in court, except as described in Section 17. You have the right to opt out of arbitration within 30 days of first accepting these Terms as described in Section 17.4.

1. Agreement to These Terms

These Terms of Service (the “Terms”) are a legally binding agreement between you and GivWrap LLC, a Florida limited liability company (“GivWrap,” “we,” “us,” or “our”). The Terms govern your access to and use of the GivWrap mobile application and any related services we provide (collectively, the “Service”).

By creating an account, downloading the app, or otherwise using the Service, you agree to these Terms and to our Privacy Policy, which is incorporated into these Terms by reference. If you do not agree, you must not use the Service.

We may update these Terms from time to time. If we make a material change, we will notify you (such as by an in-app notice or by email). Your continued use of the Service after the change takes effect constitutes your acceptance of the updated Terms. If you do not agree to an update, you must stop using the Service.

2. Eligibility

To use the Service, you must:

If you are using the Service on behalf of an organization, you represent that you are authorized to bind that organization to these Terms, and “you” refers to both you and that organization.

3. Your Account

To use most features of the Service, you must create an account. You agree to:

We may suspend or terminate your account as described in Section 14.

4. Subscriptions, Free Trial, Pricing, and Auto-Renewal

4.1 Subscription Plans

Certain features of the Service are available only to paying subscribers. We currently offer the following subscription plans:

Prices may differ in regions where the local App Store or Google Play sets prices in a different currency or under a different tier. The price displayed in the app at the time of purchase is the price that applies to your subscription.

4.2 Free Trial

We offer a seven (7) day free trial of the Service to eligible new users. During the free trial, you have full access to subscription features at no cost. If you do not cancel before the free trial ends, your subscription will automatically begin and you will be charged the subscription price for the plan you selected.

To avoid being charged, you must cancel your subscription at least 24 hours before the end of the free trial period. You can cancel at any time through the App Store (iOS) or Google Play (Android) subscription settings on your device.

Eligibility for the free trial is determined by Apple or Google. If you have previously used a free trial of GivWrap on the same Apple ID or Google account, you may not be eligible for another free trial.

4.3 Auto-Renewal

Your GivWrap subscription will automatically renew at the end of each billing period (monthly or annually, depending on the plan you selected) unless you cancel it at least 24 hours before the current period ends. The following applies to all auto-renewing subscriptions:

4.4 Cancellation

You can cancel your subscription at any time through your device’s App Store or Google Play subscription settings. If you cancel, your subscription will remain active until the end of the current billing period, and you will not be charged again at the next renewal date.

Deleting the GivWrap app from your device does not cancel your subscription. You must cancel through the App Store or Google Play.

Deleting your GivWrap account does not automatically cancel subscriptions purchased through Apple App Store or Google Play. Subscriptions must be cancelled through the applicable app marketplace.

4.5 Refunds

All purchases made through the App Store or Google Play are subject to Apple’s or Google’s respective refund policies. GivWrap does not process refunds directly for in-app purchases; you must request refunds through Apple or Google. We may, in our sole discretion, offer credits or refunds in certain circumstances, but we are not obligated to do so.

4.6 Price Changes

We may change the price of subscriptions in the future. If we increase the price of an existing subscription, we will notify you in advance and give you the opportunity to cancel before the new price takes effect.

5. License to Use the Service

Subject to your compliance with these Terms, GivWrap grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to install and use the Service on a mobile device that you own or control, solely for your personal use or for use in connection with your professional gift-giving activity (such as a personal shopper, gift concierge, or interior designer purchasing gifts on behalf of clients). This license does not include any right to:

All rights not expressly granted to you are reserved by GivWrap.

6. Your Content

GivWrap allows you to enter and store content in the Service, including information about gift recipients, gift ideas, URLs, notes, and other materials you create or upload (collectively, “Your Content”). The following terms apply to Your Content:

6.1 You Own Your Content

As between you and GivWrap, you retain all rights in and to Your Content. We do not claim ownership of Your Content.

6.2 Limited License to GivWrap

You grant GivWrap a worldwide, non-exclusive, royalty-free license to host, store, transmit, display, reformat, and back up Your Content solely for the purpose of operating, providing, and improving the Service for you. This license ends when you delete Your Content or close your account, except that we may retain copies in our backups for the period described in our Privacy Policy and may retain de-identified or aggregated information.

We do not use Your Content to train artificial intelligence or machine learning models for any third party, and we do not sell or share Your Content with advertising networks.

6.3 Your Representations About Your Content

You represent and warrant that:

6.4 Feedback

If you send us suggestions, ideas, or feedback about the Service, you grant us a perpetual, irrevocable, royalty-free license to use that feedback for any purpose without compensation to you. This is limited to feedback only and does not apply to Your Content.

7. Third-Party Retailer Content and URL Scraping

A core feature of the Service allows you to paste a URL from a third-party retailer’s website and have the Service retrieve and display publicly available product information from that website (such as title, image, description, and price). The following terms apply:

8. Affiliate Marketing Relationships

GivWrap participates in affiliate marketing programs. This means that when you tap a retailer link in the Service, the link may include tracking parameters that allow the retailer or an affiliate network to credit GivWrap with a commission if you make a qualifying purchase. You acknowledge and agree:

9. Acceptable Use

You agree that you will not, and will not permit any other person to:

We reserve the right (but are not obligated) to investigate violations and to take appropriate action, including terminating your account.

10. Intellectual Property

The Service, including its design, software, content (other than Your Content), and all trademarks, logos, and brand elements (such as the name “GivWrap,” the GivWrap logo, and the gift box and heart-bow design), are owned by GivWrap LLC or its licensors and are protected by U.S. and international intellectual property laws. Nothing in these Terms grants you any right to use our trademarks or brand elements without our prior written permission, except as required to identify the Service in a fair and non-misleading way.

11. DMCA / Copyright Notices

If you believe that material accessible through the Service infringes your copyright, you may send a notice to our designated copyright agent under the Digital Millennium Copyright Act (DMCA), 17 U.S.C. § 512. Your notice must include all of the following:

Send notices to:

GivWrap LLC Attn: DMCA Copyright Agent
9005 Parkland Bay Drive
Parkland, FL 33076
Email: admin@givwrap.app

We may remove or disable access to material in response to a valid DMCA notice. We may also terminate the accounts of users who repeatedly infringe copyright.

12. Third-Party Services

The Service relies on third-party providers (including Apple, Google, Supabase, Railway, RevenueCat, and others described in our Privacy Policy). Your use of those providers is governed by their own terms and policies, not by these Terms. GivWrap is not responsible for the acts or omissions of any third-party provider.

12.1 Apple App Store Terms

If you download the app from the Apple App Store, the following additional terms apply:

12.2 Google Play Terms

If you download the app from Google Play, the following additional terms apply:

13. Modifications to the Service

We may modify, suspend, or discontinue the Service (or any part of it) at any time, with or without notice. We will not be liable to you or any third party for any modification, suspension, or discontinuation, except as required by law. If we discontinue a paid subscription feature, we will provide a pro-rated refund or credit for any unused portion of your subscription.

14. Suspension and Termination

You may stop using the Service at any time and may delete your account through the app’s settings or by emailing admin@givwrap.app.

We may suspend or terminate your account or your access to the Service at any time, with or without notice, if we believe in good faith that you have violated these Terms, that suspension or termination is necessary to protect GivWrap, other users, or the public, or that we are required to do so by law. If we terminate your account for cause, we may also withhold refunds to the extent permitted by applicable law.

Sections that by their nature should survive termination (including Sections 6.2 (license to GivWrap), 6.3 (your representations), 10 (intellectual property), 11 (DMCA), 15 (disclaimers), 16 (limitations of liability), 17 (dispute resolution), and 18 (general)) will survive termination of these Terms or your account.

15. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE FULLEST EXTENT PERMITTED BY LAW, GIVWRAP DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.
WITHOUT LIMITING THE FOREGOING, GIVWRAP DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE FROM HARMFUL COMPONENTS; THAT ANY DATA WILL BE ACCURATE OR RELIABLE; OR THAT INFORMATION RETRIEVED FROM THIRD-PARTY RETAILERS WILL BE COMPLETE, CURRENT, OR ACCURATE. YOU USE THE SERVICE AT YOUR OWN RISK.

Some jurisdictions do not allow the exclusion of certain warranties. In those jurisdictions, the above exclusions apply only to the extent permitted by law.

16. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, GIVWRAP AND ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, AND AFFILIATES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING FROM OR RELATING TO YOUR USE OF OR INABILITY TO USE THE SERVICE, EVEN IF GIVWRAP HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO GIVWRAP IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).

Some jurisdictions do not allow the exclusion or limitation of certain damages. In those jurisdictions, the above limitations apply only to the extent permitted by law.

17. Dispute Resolution; Mandatory Arbitration; Class Action Waiver

Please read this section carefully. It requires you and GivWrap to resolve most disputes through individual binding arbitration rather than in court, and it waives your right to participate in a class action. You have the right to opt out of arbitration within 30 days of first accepting these Terms, as described in Section 17.4.

17.1 Informal Resolution First

Before filing arbitration, you and GivWrap agree to try to resolve any dispute informally. To start, you must send a written notice of the dispute to admin@givwrap.app describing the nature of the claim and the relief you seek. We will do the same if we have a claim against you. The parties will then attempt in good faith to resolve the dispute by direct discussion within 60 days of the notice. If the dispute is not resolved within those 60 days, either party may begin arbitration.

17.2 Binding Arbitration

Except as set out in Sections 17.3 and 17.5, any dispute, claim, or controversy arising out of or relating to these Terms or the Service (a “Dispute”) will be resolved by binding arbitration administered by JAMS under its Streamlined Arbitration Rules and Procedures (or, if the amount in controversy exceeds $250,000, its Comprehensive Arbitration Rules and Procedures), as in effect at the time arbitration begins. The arbitration will be conducted by one neutral arbitrator. The arbitration will take place in Broward County, Florida, unless the parties agree otherwise or unless applicable consumer protection law entitles you to a hearing in your local jurisdiction. The arbitrator’s decision will be final and binding, and judgment on the award may be entered in any court of competent jurisdiction.

The Federal Arbitration Act, 9 U.S.C. §§ 1 et seq., governs the interpretation and enforcement of this arbitration agreement.

17.3 Carve-Outs from Arbitration

This arbitration agreement does not apply to:

17.4 Right to Opt Out of Arbitration

You may opt out of the arbitration agreement in this Section 17 by sending a written notice to admin@givwrap.app within 30 days after you first accept these Terms. The notice must include your name, your account email, and a clear statement that you wish to opt out of the arbitration agreement. If you opt out, the rest of these Terms (including the class action waiver in Section 17.5) will continue to apply, but disputes will not be resolved by arbitration.

17.5 Class Action Waiver

YOU AND GIVWRAP AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. The arbitrator may not consolidate more than one person’s claims and may not preside over any form of representative or class proceeding. If a court decides that this class action waiver is unenforceable as to a particular claim, then that claim (and only that claim) will be severed from arbitration and may proceed in court, while the remaining claims will continue in arbitration on an individual basis.

17.6 Severability

If any portion of this Section 17 is found to be unenforceable, the remaining portions will remain in effect, except that if the class action waiver in Section 17.5 is found unenforceable with respect to a claim for public injunctive relief, that specific claim may proceed in court while all other claims remain subject to arbitration.

18. Governing Law and Venue

These Terms are governed by the laws of the State of Florida, without regard to its conflict of laws principles. Except for disputes subject to arbitration under Section 17, you and GivWrap agree that any judicial action will be brought exclusively in the state or federal courts located in Broward County, Florida, and the parties consent to the personal jurisdiction of those courts.

The United Nations Convention on Contracts for the International Sale of Goods does not apply to these Terms.

If you are a consumer residing outside the United States, you may be entitled to the protection of mandatory provisions of the consumer protection laws of your country of residence, and nothing in these Terms limits those protections.

19. Indemnification

You agree to defend, indemnify, and hold GivWrap and its directors, officers, employees, agents, and affiliates harmless from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or relating to: (a) your use of the Service; (b) Your Content; (c) your violation of these Terms; (d) your violation of any law or the rights of any third party; or (e) any false, inaccurate, or misleading information about a Recipient that you enter into the Service.

20. Electronic Communications

By using the Service, you consent to receiving electronic communications from GivWrap (such as in-app notices, push notifications you have enabled, and emails to the address associated with your account). You agree that electronic communications satisfy any legal requirement that communications be in writing.

21. California Users

If you are a California resident and are not satisfied with our resolution of a complaint, you may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834 or by telephone at (800) 952-5210 or (916) 445-1254.

22. General

These Terms (together with the Privacy Policy and any other policies expressly referenced) are the entire agreement between you and GivWrap regarding the Service and supersede any prior agreements. If any provision of these Terms is found unenforceable, the remaining provisions will remain in full effect. Our failure to enforce a provision is not a waiver of our right to do so later. You may not assign these Terms without our written consent; GivWrap may assign these Terms in connection with a merger, acquisition, or sale of assets. Headings are for convenience only and have no legal effect.

23. Contact Us

GivWrap LLC 9005 Parkland Bay Drive
Parkland, FL 33076
United States
Email: admin@givwrap.app
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